Jeff Milligan was appointed as Director on October 3, 2011. Milligan formerly served as Director of VA Texas Valley Coastal Bend Health Care System in Harlingen, Texas, from 2008 - 2011, after also serving as Acting Director of South Texas Veterans Health Care System in San Antonio.
From 2005-2008, Milligan served as Associate Director of VA North Texas Health Care System and was previously Acting Deputy Director of Central Texas Veterans Health Care System in Temple.
Milligan began his VA career in 1989 as a general engineer at the Nashville VA Medical Center. From 1990-1993, he served as a Project Engineer and Assistant Chief Engineer at the Carl Vinson VA Medical Center in Dublin, Georgia. In 1994, he was selected as the Assistant Chief Engineer at the Ralph H. Johnson VA Medical Center in Charleston, South Carolina and subsequently became the Chief Engineer, serving in that capacity for approximately five years.
He was the Administrator of the Austin Outpatient Clinic from 1999 to 2001 and served as Staff Assistant to the Director of Central Texas Veterans Health Care System from 2001-2003, at then became the Acting Deputy Director of Central Texas Veterans Health Care System.
Milligan holds a Master of Science degree in Health Care Administration from Baylor University and a Bachelor of Science degree in Electrical Engineering from the University of Memphis. In 2005, he graduated from VA's Executive Career Field Training Program and also Leadership VA.
Pete Dancy was appointed Associate Director on March 25, 2012. Dancy is responsible for managing the areas of Logistics, Engineering, Human Resources, Pharmacy, Prosthetics, Health Information Management Services and Fiscal.
Dancy formerly served as Associate Director of Edward Hines, Jr. VA Hospital in Chicago from 2010-2012. He also served as Co-Chair of the VISN 12 Emergency Preparedness Advisory Council responsible for overseeing the system's emergency preparation, mitigation and response efforts.
Dancy entered the Department of Veterans Affairs in 2010 after serving as Associate Administrator (Chief Operating Officer) of Ben Taub General Hospital, a 597-bed teaching hospital in Houston, Texas. Prior to that, he spent more than 22 years in the Army and retired in 2006 as a Lieutenant Colonel.
Dancy is a board certified health care executive and Fellow in the American College of Healthcare Executives. He previously served with the Accreditation Association for Ambulatory Health Care as an ambulatory health care surveyor. He holds a Bachelor of Arts degree in Accounting from Morehouse College in Georgia, a Master of Health Administration from Baylor University and a Master of Business Administration from St. Mary's University in Texas.
Chief of Staff
Clark R. Gregg, M.D., FACP, was selected as Chief of Staff in November 2006. Prior to this appointment, he served as Chief of Medical Service at VA North Texas and Professor of Medicine and Vice-Chairman of the Department of Internal Medicine at the University of Texas Southwestern Medical Center (UTSW) at Dallas. In these roles, Dr. Gregg has had frequent interactions with physician staff, house staff, fellows and medical students, and devoted much of his time and energy to teaching. He received the Outstanding Teacher Award from the Internal Medicine House Staff in 2004.
Dr. Gregg graduated magna cum laude from Rice University and received his medical degree from UTSW. He did his residency in internal medicine and a research and clinical fellowship in infectious diseases at Vanderbilt University School of Medicine. He served as a General Medical Officer in the Air Force during the Vietnam War before returning to the faculty at Vanderbilt. He joined VA North Texas as a staff physician in Infectious Diseases in 1993 and became Section Chief of Infectious Diseases then Chief of Medical Service.
Dr. Gregg is a Fellow of the American College of Physicians and has served as the Statewide At-Large Director of the Board of Directors of the Texas Academy of Internal Medicine (Texas Chapter of the American College of Physicians). He is Governor of the Texas Northern District of the American College of Physicians, Fellow of the Infectious Diseases Society of America, and past president of the Texas Infectious Diseases Society. Dr. Gregg is a member of the Texas Club of Internists.
Dr. Gregg encourages medical research as a member of the VA North Texas Research and Development Committee and Board of Directors of the Dallas VA Research Corporation. He has served on the editorial board and reviewer for several medical journals.
Associate Director for Patient Care Services
Alan Bernstein was appointed Associate Director for Patient Care Services in November 2012. He formerly served as National Director for Career Development and Workforce Management in the Office of Nursing Services for the Department of Veterans Affairs in Washington, D.C., where he was responsible for policy and program development and oversight for initiatives that support a well-educated, competent and diverse VHA Nursing workforce.
Prior to joining the Office of Nursing Services, he was Associate Chief Nurse for Long Term Care at VA Pittsburgh Healthcare System's HJ Heinz Progressive Care Center. Bernstein was responsible for clinical and administrative oversight of the 350 inpatient beds and approximately 200 employees. During his tenure, he developed and implemented the Methicillin-Resistant Staphylococcus Aureus (MRSA) Coordinator role for Long Term Care and integrated the advancement of MRSA precautions into patient care.
Prior to his appointment as Associate Chief Nurse, Bernstein was the Nurse Manager of Unit 4 West at VA Pittsburgh Healthcare System's University Drive division. Unit 4 West is a 36 bed Acute Care Surgical Unit that demonstrated success in minimizing MRSA infection to a zero transmission rate during his leadership. Bernstein's past experience includes Nursing Informatics, Critical Care Nursing and Medical-Surgical Nursing.
Bernstein previously served as interim Associate Director for Patient Care Services at VA North Texas and Butler Pennsylvania VA Medical Center as well as numerous national VA workgroups and committees, most notably the Nursing Qualifications Standards workgroup that collapsed the dimensions of practice from 9 to 4 and developed the career pathways.
Deputy Associate Director for Patient Care Services
Julia Roberts was appointed Deputy Associate Director for Patient Care Services on May 6, 2012. She is responsible for daily operations of more than 1,100 nurses throughout the health care system.
Roberts formally served as Chief of Ambulatory Care Operations at Aleda E. Lutz VA Medical Center in Saginaw, Michigan. In that capacity, she was responsible for nurses throughout Primary Care, Specialty Clinics and Urgent Care. Additionally, she provided four years of oversight to the Office of Workmen's Compensation Program. She acted as the systems redesign point of contact for seven years and is Six Sigma Yellow Belt Certified. Roberts entered the Department of Veterans Affairs in 2001 after serving as Director, Medical/Surgical Services for Saginaw General Hospital. She has 30 years of nursing experience.
Roberts received her Bachelor of Science in Nursing from Michigan State University and her Master of Science in Health Care Administration from Central Michigan University. She is a graduate of VA's Executive Career Field 2007 and Leadership VA 2009. Roberts is also board certified as Nurse Executive Advanced with the American Nurses Credentialing Center.
Eric D. Jacobsen currently serves as Assistant Director. As a full member of the senior management team he performs a joint leadership role with the Chief of Staff, Associate Director for Patient Care Services, Associate Director and Director by serving as a full Assistant to the Director in the planning, organizing, developing and controlling of the health care system's activities.
Jacobsen is directly responsible for more than 1,100 employees in the 10 services under his leadership: Medical Administration, Environmental Management, Nutrition and Food, Social Work, Audiology and Speech Pathology, Police, Recreation Therapy, Safety, Voluntary Services and Canteen.
Jacobsen received a bachelor's degree from the University of Texas at Austin in 1997 and completed a Master of Science in Health Care Administration at Trinity University in San Antonio, Texas, in 1999. He began his VA career at VA North Texas in 1999 as a Health System Specialist in the Executive Office. He was assigned as the Administrative Officer for Radiation Oncology and Nuclear Medicine, and in 2001, became the Administrative Officer for Radiology. In 2003, Jacobsen became the VISN 17 Budget Analyst at the VA Heart of Texas Healthcare Network Office in Arlington, Texas. In 2005, he served as Staff Assistant to the Director before he accepted his current position in 2006.
Jacobsen is a graduate of VA's Executive Career Field Training Program and he has achieved Fellow Status (FACHE) in the American College of Health Care Executives. His continued commitment to the mission of VA North Texas Health Care System and unyielding support to the medical system is exemplary.
Assistant Director for Outpatient Services
Jennifer Purdy was selected as the Assistant Director for Outpatient Services in October 2008.
Purdy began her VA career in 1996 at the Central Arkansas Veterans Healthcare System (CAVHS) as a front line social worker in Geriatric Psychiatry, Acute Care Medicine Units and Primary Care clinics, and then became the Social Work Supervisor for Primary Care in 1999. In 2001, she became the Health Systems Specialist in Primary Care responsible for day to day activities of primary care clinics and the VHA performance measure program. In 2005, Purdy was Chief of Quality Management at CAVHS, responsible for the continued readiness for external surveys, patient safety program, risk management and quality of care at CAVHS. From 2006 until October 2008 she served as Executive Assistant to the Director at South Texas Veterans Health Care System.
Purdy received her bachelor's degree in Social Work at the University of Arkansas in 1993 and her master's degree in Social Work at the University of Arkansas at Little Rock in 1995. In 1999, she completed the VA Clinical Allied Health Science Leadership Training program and in 2002 graduated from the VISN 16 Leadership Development Institute. She is currently a member of the 2008 VHA Executive Career Field class.
Purdy currently serves on the VHA Universal Health Care Services Task Force and is working to develop a universal health care plan for VHA. She maintains the dashboard for the VHA Health Systems Committee and is a VHA Carey Award Examiner and serves on numerous committees for VISN 17. In 2003, Purdy was honored as the Arkansas Federal Employee of the Year.