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VA North Texas Health Care System

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Contact the VA North Texas Health Care System

VA North Texas Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services.

Our administrative hours of operation are Monday - Friday, 8 a.m. - 4:30 p.m. The Emergency Department is open 24 hours a day, 7 days a week at Dallas VA Medical Center. If you have a life threatening emergency, do not attempt to drive to the Emergency Department; dial 911 to get immediate help.

We cannot offer medical advice via the internet or email. We are also unable to personally answer general health or medical questions. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) and VA privacy regulations do not permit us to return information containing personal identifiers or medical data via email. Before you email VA, please read the VA Privacy Policy.

Contact Us by Email or Phone

To be connected to a clinic or office, call 800-849-3597. Some useful numbers can be found below and others can be found in the phone directory.

Public Affairs/Media

Members of the news media should email the Public Affairs Office or call (214) 857-1158 from 8 a.m. to 5 p.m. or (214) 392-2438 or (214) 274-4817 after-hours and on weekends.

Contact a Patient Advocate

If you have a complaint or other issue with your health care, which you believe requires resolution, see our Patient Advocates page.

Schedule an Appointment

To schedule an appointment, please see our Appointments page.


If you have a travel request, question or concern regarding your travel to Dallas VA Medical Center, call 214-857-1350.

Fee Basis

If you have questions regarding your claim filed by a non-VA medical provider, call Fee Basis at 214-857-1397.

Compensation and Pension

If you have questions regarding Compensation and Pension at Dallas VA Medical Center, call 214-742-8387 or 800-849-3597, extension 71442 or 71383.

Means Test

If you have questions regarding your means test at Dallas VA Medical Center, call the Means Test Coordinator at 214-857-1337.

Release of Information

If you need to get information from your medical records, call 214-857-1355 or fax 214-857-1448. See our Release of Information Office page.

Burial Benefits

If you have questions regarding burial benefits, call the Decedent Affairs Coordinator at 214-857-1399.

Former Prisoners of War

If you are a former Prisoner of War (POW) and need special assistance, call the POW Advocate Don Stevenson at 214-857-0940.

Contact or Visit a Patient

If you need to contact or visit a patient in Dallas or Bonham, please see our Visitor Information page for directions, parking locations and, visiting hours and policies.

General Information

For any information not listed above, email us for General Information.


To report problems with this website, please email the Webmaster.


Dallas VA Medical Center
Monday - Friday, 8 a.m. - 4:30 p.m.
800-849-3597 | 214-742-8387

Sam Rayburn Memorial Veterans Center
Monday - Friday, 8 a.m. - 4:30 p.m.
800-924-8387 | 903-583-2111

Fort Worth Outpatient Clinic
Monday - Friday, 8 a.m. - 4:30 p.m.
800-443-9672 | 817-335-2202