VA North Texas Health Care System
Contact the VA North Texas Health Care System
VA North Texas Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services.
Our administrative hours of operation are Monday - Friday, 8 a.m. - 4:30 p.m. The Emergency Department is open 24 hours a day, 7 days a week at Dallas VA Medical Center. If you have a life threatening emergency, do not attempt to drive to the Emergency Department; dial 911 to get immediate help.
Contact Us by Email or Phone
To be connected to a clinic or office, call 800-849-3597. Some useful numbers can be found below and others can be found in the phone directory.
Members of the news media should email the Public Affairs Office or call (214) 857-1158 from 8 a.m. to 5 p.m. or (214) 392-2438 or (214) 274-4817 after-hours and on weekends.
Contact a Patient Advocate
If you have a complaint or other issue with your health care, which you believe requires resolution, see our Patient Advocates page.
Schedule an Appointment
To schedule an appointment, please see our Appointments page.
If you have a travel request, question or concern regarding your travel to Dallas VA Medical Center, call 214-857-1350.
If you have questions regarding your claim filed by a non-VA medical provider, call Fee Basis at 214-857-1397.
Compensation and Pension
If you have questions regarding Compensation and Pension at Dallas VA Medical Center, call 214-742-8387 or 800-849-3597, extension 71442 or 71383.
If you have questions regarding your means test at Dallas VA Medical Center, call the Means Test Coordinator at 214-857-1337.
Release of Information
If you need to get information from your medical records, call 214-857-1355 or fax 214-857-1448. See our Release of Information Office page.
If you have questions regarding burial benefits, call the Decedent Affairs Coordinator at 214-857-1399.
Former Prisoners of War
If you are a former Prisoner of War (POW) and need special assistance, call the POW Advocate Don Stevenson at 214-857-0940.
Contact or Visit a Patient
If you need to contact or visit a patient in Dallas or Bonham, please see our Visitor Information page for directions, parking locations and, visiting hours and policies.
For any information not listed above, email us for General Information.
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