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VA North Texas Health Care System

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Volunteer or Donate

Due to the high volume of holiday requests we receive every season, we ask all external groups interested in visiting any one of our facilities at Dallas, Bonham, Fort Worth or Tyler to complete and submit a Holiday Request form found HERE. Please be sure to complete all areas of the form and provide as much detail as possible. Our team will review all requests received and follow up with the requestor by email/phone with a response. Please know the Holiday Season is a very busy time for our health care system and we may not be able to accommodate your request due to previously scheduled events or prior commitments. We ask you submit your requests timely as we may not be able to accommodate short notice requests. For additional questions please contact Voluntary Services Office at 214-857-0428 or Public Affairs at 214-857-1155.

Thank you for your interest in becoming part of our volunteer family or donating. It takes a special person to be a volunteer or donate. It takes someone with compassion and care. Thanks to volunteers and donors, no Veteran cared for by VA is alone. Donations can be made by credit or debit card. The actual donation is made through a secure site at the U.S. Department of Treasury: E-Donate.


VA Voluntary Service is dedicated to improving the quality of Veteran patients by supplementing and assisting VA staff in the daily functions of their positions.


Ensuring that the VA Voluntary Service program is touching the lives of Veterans we serve today and the Veterans we will serve tomorrow.

Customer service as defined for the Voluntary Service program is any activity that enhances the Veteran's experience and exceeds their expectations. This is accomplished by volunteers providing supplemental support that is consistent with the VA Core values of Integrity, Commitment, Advocacy, Respect and Excellence

Volunteers will:

  • create an environment where trust and commitment are demonstrated
  • respect the service of Veterans to their country
  • provide excellence in every encounter with Veterans
  • offer compassion to Veterans and their families

A few of the basic services offered by Voluntary Service include:

  • Greeters/Ambassadors
  • Information Desk
  • Stamps/Stationary
  • Comfort Kits
  • Valet Parking
  • Silver Spoons Program
  • Quality Assurance
  • Recreational Activities
  • Indigent Services
  • Reading Material
  • Coffee Cart
  • Patient Transportation
  • Shuttle Service
  • Special Events
  • Clerical Support
  • Rehabilitation Support

There are many more services volunteers provide for Veterans. Get involved to explore the many heart filled amenities in volunteering. Please contact the Voluntary Service office for more information at 214-857-0428.

Thanks again for your interest in support of our Veterans.


VA North Texas
Voluntary Services Office
Dallas VA Medical Center

The Eagle Newsletter


Volunteer PSA video.