Ordering Medication Refills

Four ways to request refills:

1. Refill on the Internet
You can request refills on the Internet. Register with MyHealtheVet:
<http://www.myhealth.va.gov>. Prescription refills are located under the “Pharmacy” tab.  To see the prescription names when using the MyHealtheVet refill process, you must be "in-person authenticated".  Details for in-person authentication

2. Call our Telephone Ordering System
Dial our toll free telephone number 1-800-849-3597 and press (1) to reach the pharmacy menu. Instructions for ordering your medications will be provided during the telephone message. You will also need the following to use this system:

a. Your full (9) digit Social Security Number
b. Your current prescription (RX) number
c. A touch-tone telephone (rotary phones will not work).

To order Dallas Refrigerated Medications ONLY call 1-800-849-3597, extension 70504. Please note, this telephone number is available for ordering Dallas Refrigerated Medications ONLY.  Any regular refill requests made on this telephone number will not be processed.

3. Mail Your Refill Slips to the Appropriate Location:

Pharmacy Service (119)
VA North Texas Health Care System
4500 S. Lancaster Road
Dallas, Texas 75216

Pharmacy Service (119)

VA North Texas Health Care System
1201 E. 9th St.

Bonham, TX  75418

Pharmacy Service (119)

VA North Texas Health Care System

300 W. Rosedale St.
Fort Worth, TX 76104

4. Turn in Refill Slips at your Local VA North Texas Pharmacy.

For Dallas VA, drop your refill slips in the brown mailboxes marked “Prescription Mail-Out Drop Box”. These are located on either side of the Pharmacy Prescription Pick-Up Area.

For Bonham VA and Fort Worth Outpatient Clinic, use the mail slots provided in the Pharmacy area to submit refill slips.

Whether ordering by mail, telephone, or the Internet, please request each refill at least two weeks before you run out. We suggest that you order your next refill as soon as your receive your drugs in the mail.