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VA North Texas Health Care System

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The Pharmacy at VA North Texas processes more than 6,000 prescriptions every day. Many of these prescriptions are filled by the Consolidated Mail Outpatient Pharmacy (CMOP). Our goal is to provide cost effective services in an accurate and timely manner to Veterans.

Prescription Refills

Request your prescription refills at least 2 weeks before running out of your medication. Refills are not performed at the Outpatient Pharmacy window. Here are some easy and quick ways to refill your prescription:

By Phone

An automated refill line is available at 1-888-364-5227, Option 1. 

  1. Dial the number and wait for the automated attendant to answer.
  2. Enter your social security number and then press the # key. Wait for an answer.
  3. Press 2 and wait for an answer.
  4. Press 1 and wait for an answer.
  5. Enter the prescription number and press the # key. Wait for an answer.
  6. To refill additional prescriptions, press 1 and repeat the process.


Prescriptions refills may be requested online at the My HealtheVet website. You need a user ID and password to log in. If you do not have an account, register online at My HealtheVet. Call the My HealtheVet Coordinator at 214-857-1721 for assistance.


VA North Texas Health Care System
Pharmacy Service (119)
Attn: Prescription Refills
4500 S. Lancaster Rd.
Dallas, TX 75216

Outpatient Pharmacies

Dallas VA Medical Center
Monday - Friday, 8 a.m. - 6:30 p.m.
Saturday & Sunday, 9 a.m. - 5:30 p.m.

Sam Rayburn Memorial Veterans Center  (Bonham)
Monday - Friday, 7:45 a.m. - 4:30 p.m.

Fort Worth Outpatient Clinic
Monday - Friday, 8 a.m. - 5 p.m.

Tyler VA Primary Clinic & Community Based Outpatient Clinics
Monday - Friday, 7:45 a.m. - 4:30 p.m.

Other Useful Numbers

Spinal Cord Injury Pharmacy 
Monday - Friday, 8 a.m. - 4:30 p.m.

Telecare (for problems with new medications)

VA Post Doctoral Pharmacy Training Programs

VA North Texas partners with Texas Tech Health Sciences Center School of Pharmacy to offer pharmacy practice and specialty pharmacy residency training.

Contact Info


  • Dallas VAMC: 214-857-0556
    Bonham: 817-882-6000
    Fort Worth: 817-882-6000

Contact Number(s)

  • 888-364-5227
  • 214-857-0556

Hours of Operation

  • Monday - Friday, 8 a.m. - 6:30 p.m.
    Saturday - Sunday, 9 a.m. - 5:30 p.m.