What You May Not Know about VA North Texas - VA North Texas Health Care System
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VA North Texas Health Care System

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What You May Not Know about VA North Texas

Patient David Herod sitting outside the Community Living Center
Monday, November 19, 2012

With the wide variety of health care choices available, it may be overwhelming when it comes to selecting a doctor or hospital. Some decisions are based on insurance coverage and select providers, but Veterans of North Texas have another option for health care.

Dallas VA Medical Center (VAMC) is the headquarters of VA North Texas Health Care System, the second largest VA system in the nation. Dallas VAMC has been providing health care to honorably discharged Veterans since 1940 and has seen medical and mental health trends and technologies evolve and improve over the years to become a state-of-the-art health care organization.

VA North Texas is the second largest VA in the nation and last year saw more than 111,000 patients, including 1.4 million outpatient visits across its facilities in Dallas, Bonham, Fort Worth and Tyler, as well as six community based outpatient clinics across its 40-county service area. If you asked the 111,000 Veterans we serve how they are being treated, you are sure to hear, "I love my VA!"

You might ask why we and our patients love VA? Well no one better understands Veterans and their strengths and challenges better than we do. More than 44 percent of VA North Texas employees are Veterans themselves, and that's why we can give a specialized dedication to meet and understand their needs.

What makes VA North Texas one of the best places to care for Veterans?

- dedication to continually improve and enhance performance
- efforts to provide a safe, comfortable, healing environment
- transparency

Here are some other factors to consider:

  • Unlike private hospitals, VA is held to a higher standard of performance that must be met. Our progress has remarkably improved over the years and we meet targets for 90% of the clinical performance measures.
  • Over the past several years, we have earned recognition by a number of external evaluators for being leaders and high performers among other VA Medical Centers and health care systems.
  • Veterans who receive care here are fortunate to have a personalized health plan where they sit down with their primary care providers to plan their health care regimen to achieve their life goals.
  • Veterans who live in rural areas benefit from new technology like telehealth. This great advancement allows them to receive faster diagnosis and decreases the inconvenience of driving a long distance to get VA care.
  • We are a leader in preventive care measures like screenings for cancer, diabetes, depression, PTSD, alcohol and tobacco use and many of the things that can cause serious health concerns if not caught early.
  • We are making great strides to ensure the care and interventions patients receive is delivered timely and matches and exceeds the national parameters that all hospitals are judged on.
  • VA North Texas Health Care System boasts one of the largest and most comprehensive patient safety programs in the country. In fact, we earned VA's prestigious Patient Safety Cornerstone Award in 2009, 2010 and 2012.

VA North Texas Health Care System: Changing Lives. One Veteran at a time.

Our shared mission among all employees to improve performance and serve Veterans with compassion, advocacy, respect and excellence remains our priority.

One employee who served in Vietnam also receives his health care at Dallas VAMC. "I could go anywhere for care but would never consider a hospital other than Dallas VA," said David Herod. "In fact, I was recently an inpatient and also spent time recovering in the Community Living Center. The things I have always told other Veterans have been proven to me by personal experience ~ there's no place better." Herod added, "I am fortunate to receive VA care."


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