Public Servants Appreciation Week 2012 - VA North Texas Health Care System
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Public Servants Appreciation Week 2012

Public Service Appreciation Week 2012

L to R: Kimberly Dupree, Eduardo Rosario-Perez and Christy Castro

Monday, May 7, 2012

There are more than 4,200 employees in our health care system who represent a variety of career fields. Some have direct contact with patients, while others work in areas that support patient care. But no matter the job, we all have one mission – to provide the best care for Veterans.

We celebrate Public Servants Appreciation Week to include everyone who works toward our mission. Nurses, doctors, pharmacists, administrative clerks, chaplains, police and engineers are just a few of the types of employees we have. 

When you think about who the best candidates are to care for Veterans, you might consider other Veterans. In fact, nearly 35 percent of our employees are Veterans. They know first-hand the sacrifices that Veterans made to ensure our freedom. However, those who are not Veterans understand as well.

This Public Servants Appreciation Week, we highlight three employees and thank them for providing great care and compassion to Veterans. We salute all of our employees for the great work they do, this week and always.

Christy Castro, BSN, RN, CCRN, MSHA NE-BC
Christy Castro has been a nurse for 18 years. Five of those years have been as a nurse manager with VA North Texas Health Care System. Christy said she always wanted to be a nurse and work for Veterans.

"It's a vocation that helps make a difference in someone's life," she said. "It's very rewarding to see patients get better than they were when they arrived."

Christy works in intensive and critical care and often sees patients in their most difficult state. She enjoys working in a unit where they help to transition patients from their sickest moments.

Passionate about advancing the profession of nursing, she and other nurses participated in the Nursing 2012 Symposium in Lake Buena Vista, Florida where they presented "Reduce the Risk of Healthcare Associated Infections through MRSA Swabbing Initiative in MICU/CCU."

Christy recently celebrated her 15 year wedding anniversary and has two children.

Kimberly Dupree
Delivering meals to patients is a very important task Kimberly Dupree takes seriously. Kimberly is not a Veteran, but she understands the service and sacrifice Veterans made and said she's grateful for it all.

"I have the most respect for Veterans and I am very appreciative," Kimberly said. "Without them, we wouldn't have our freedom. Without them, those of us who work here wouldn't have a paycheck."

Sometimes when Kimberly is delivering meals, she gets requests from Veterans and happily attends to their needs. Whether it's moving a table, chair or other items to where it's most comfortable for them or handing them items that are out of reach, Kimberly said she's always glad to assist.

Kimberly has been employed with VA North Texas for five years. Although she loves her current job, she has immediate plans to enroll in nursing school. "I always want to work to help people," she said.

Eduardo Rosario-Perez
Being away from his wife and three children is not easy for Eduardo Rosario-Perez. His family lives in Puerto Rico. Eduardo has been employed with VA North Texas for almost a year as a medical support assistant.

Eduardo taught high school science in Puerto Rico. He came to America to pursue a master's in health care management. Eduardo said he has plans to move his family to Texas.

He's easy to recognize by his inviting smile and patient demeanor. He also makes it a habit to stand to greet Veterans as they approach his desk. "Customer service comes first," Eduardo said. "And for me, it's natural."

VA North Texas serves more than 111,000 Veterans annually. Whether it's direct patient care or behind the scenes, our employees all work together for Veterans' health.

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