Services Available for Returning Troops - VA North Texas Health Care System
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VA North Texas Health Care System

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Services Available for Returning Troops

VA North Texas hosts Welcome Home events to inform active duty personnel of benefits and services available at VA.
Friday, June 29, 2012

We have a number of programs and services available to assist returned troops with their transition and access to their health care benefits.

Post Deployment Care
Our post-deployment care features an interdisciplinary team of primary care providers, mental health clinicians and clinical social workers. This team serves as a referral point for all combat Veterans and allows for coordination of activities that includes medical evaluation in the primary care setting. The goal is to create a system of care that ensures Veterans will have access to the full array of services in the most seamless way possible.
VA North Texas works closely with the Department of Defense to capture troops during their post-deployment interviews. The transition team attends post-deployment events in an effort to get as many Operation Enduring Freedom/Operation Iraqi Freedom/Operation New Dawn (OEF/OIF/OND) Veterans enrolled in the system and accessing their health care benefits.

Extended Hours of Care 
We recognize that Veterans work, go to school and may have childcare obligations. To better serve those unable to access services during normal business hours, VA North Texas has clinic appointments available in the evening and on weekends.

Our OEF/OIF/OND team works to accommodate Veterans and will help them get an appointment.

Mental Health
We offer mental health treatment for OEF/OIF/OND Veterans, PTSD related to combat, as well as women and men with military sexual trauma and women Veterans with stress disorders. There are 38 and counting mental health support groups for patients.

Services Offered:

  • Medication management& post-deployment health clinic
  • Social work services
  • Crisis management/Walk-in services
  • Individual therapy
  • Group therapy
  • Substance abuse
  • Compensated work therapy; a program that helps ex-offenders reintegrate back into society.
  • Suicide prevention; a confidential Veterans Crisis Line for Veterans and their families who need help: 1-800-273-8255, press 1.

Spinal Cord Injury Center
The Spinal Cord Injury Center accommodates the needs of Veterans with a spinal cord injury including those who require ventilator-dependent medical care. Available services include comprehensive inpatient rehabilitation therapies, outpatient services like the rehabilitation program and daily clinics, telehealth, wound care, recreational therapy, chaplain, social work and psychology services.

Polytrauma Services 
VA North Texas is making all efforts to contact returned troops for polytrauma combat related injuries. Polytrauma is the result of multiple injuries which may occur during military service. Symptoms may include neck, back, shoulder or knee injuries, headaches or dizziness, hearing loss, vision changes, post traumatic stress disorder or depression.
Dallas VA Medical Center's Traumatic Brain Injury/Polytrauma Clinic is part of a nationwide initiative.  Medical evaluations and specialized treatment plans are available from Polytrauma team members including neuropsychologists, speech and language pathologists, physical therapists, occupational therapists, recreational therapists and vocational therapists. We also have a social worker and nurse case manager who specialize in providing needs assessments to OEF/OIF/OND Veterans.

Homeless Program
We realize that some Veterans might find themselves in financial trouble upon returning home. A comprehensive homeless program offers services to help prevent homelessness and assist those who find they have no place to go.

VA is encouraging family, friends and citizens in the community to "Make the Call" and help prevent and end homelessness among Veterans. The number is 877-4AID-VET (or 877-424-3838).

To find out more about eligibility and services available to returning troops go to


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