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VA North Texas Health Care System

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Leadership Team

Portrait of Jeffery L. Milligan

Jeffery L. Milligan | 214-857-1166


Jeff Milligan was appointed as Director on October 3, 2011. Milligan formerly served as Director of VA Texas Valley Coastal Bend Health Care System in Harlingen, Texas, from 2008 - 2011, after also serving as Acting Director of South Texas Veterans Health Care System in San Antonio.

From 2005-2008, Milligan served as Associate Director of VA North Texas Health Care System and was previously Acting Deputy Director of Central Texas Veterans Health Care System in Temple.

Milligan began his VA career in 1989 as a general engineer at the Nashville VA Medical Center. From 1990-1993, he served as a Project Engineer and Assistant Chief Engineer at the Carl Vinson VA Medical Center in Dublin, Georgia. In 1994, he was selected as the Assistant Chief Engineer at the Ralph H. Johnson VA Medical Center in Charleston, South Carolina and subsequently became the Chief Engineer, serving in that capacity for approximately five years.

He was the Administrator of the Austin Outpatient Clinic from 1999 to 2001 and served as Staff Assistant to the Director of Central Texas Veterans Health Care System from 2001-2003, at then became the Acting Deputy Director of Central Texas Veterans Health Care System.

Milligan holds a Master of Science degree in Health Care Administration from Baylor University and a Bachelor of Science degree in Electrical Engineering from the University of Memphis. In 2005, he graduated from VA's Executive Career Field Training Program and also Leadership VA.

Portrait of Kendrick D. Brown

Kendrick D. Brown | 214-857-1143

Associate Director

Kendrick D. Brown was appointed Associate Director of VA North Texas Health Care System (VANTHCS) on July 10, 2016. He is responsible for managing areas of Logistics, Engineering, Human Resources, Pharmacy, Prosthetics, Health Information Management, and Fiscal Services.

As Chief of Engineering Service at VANTHCS since 2009, Mr. Brown chaired or co-chaired various committees as well as participated in workgroups at the national level. His role as Chief gave him direct management and oversight for more than 200 employees with diverse responsibilities, including medical equipment support, patient transportation, and project facilitation, with facility operations across three North Texas facilities and multiple community based outpatient clinics.

Mr. Brown entered the Department of Veterans Affairs in 1996 as a Technical Career Field Candidate. He has served in varied capacities in the department and has advanced through the leadership ranks of Engineering Service from Projects Supervisor, Associate Chief to selection as Chief.

Brown received certification as a program/project manager through the Federal Acquisition Academy.

Portrait of Eric D. Jacobsen

Eric D. Jacobsen | 214-857-1144

Assistant Director

Eric D. Jacobsen was appointed Assistant Director at VA North Texas Health Care System in Sep. 2008, and most recently has served as Interim Associate Director.

Mr. Jacobsen began his VA career at VA North Texas Health Care System in 1999 as a Health System Specialist in the Executive Office. He has served as the Administrative Officer for the Radiation Oncology Service and the Nuclear Medicine Service, and in 2001, became the Administrative Officer for Radiology Service. In 2003, he accepted the position of Budget Analyst at VA Heart of Texas Health Care Network in Arlington, Texas, and in 2005, became the Staff Assistant to the Director.

Mr. Jacobsen received a bachelor’s degree from the University of Texas at Austin in 1996 and completed a Master of Science in Health Care Administration at Trinity University in San Antonio, Texas in 1999. He is a graduate of VA’s Executive Career Field Training Program and has achieved Diplomat Status in the American College of Health Care Executives.

Portrait of Jeffrey L. Hastings, MD

Jeffrey L. Hastings, MD | 214-857-1150

Chief of Staff

Jeffrey L. Hastings, M.D. was appointed Chief of Staff for VA North Texas Health Care System (VANTHCS) on June 23, 2016. Serving as Interim Chief of Staff since April 2015, he previously served as Deputy Chief of Staff, Director of Heart Failure Services, and Director of Cardiac Rehabilitation for VANTHCS. He is an Assistant Professor in the Division of Cardiology, Department of Internal Medicine, at UT Southwestern Medical Center (UTSW). In these roles, Dr. Hastings has had frequent interactions with physician staff, house staff, fellows and medical students, and he has devoted much of his time and energy to teaching.

Dr. Hastings graduated from Texas Tech University in 1997 with a Bachelor's of Science in Physics, followed by a Master's of Science in Solid State Physics. He earned his medical degree from UTSW in 2003, after which he entered an internal medicine residency and cardiology fellowship through the American Board of Internal Medicine research pathway. He completed residency training at Parkland Memorial Hospital, UTSW, and VANTHCS. With Dr. Benjamin Levine as mentor, he focused two years in research on improving the cardiovascular health of astronauts in space and reducing cardiovascular changes in humans due to aging. Dr. Hastings then completed two years of clinical cardiology training at UTSW followed by another two years dedicated to cardiovascular physiology research. He joined VANTHCS as a staff physician in 2011, and shortly after became Director of the Heart Failure and Cardiac Rehabilitation programs.

Dr. Hastings continues to support the VA research mission with continued involvement as a co-investigator for ongoing studies at VA North Texas and UTSW and as a member of the VA North Texas Research and Development Committee and Board of Directors of the Dallas VA Research Corporation. Since 1997, Dr. Hastings has had 55 publications, and he has reviewed grants for the VA Rehabilitation Research and Development MERIT section since

Portrait of Gwendella C Robinson

Gwendella C Robinson | 214-857-4910

Associate Director for Patient Care Services

Mrs. Robinson began her VA career in 2009 at the VA North Texas Healthcare System as an Infection Prevention & Control Coordinator, and then became the Chief of Sterile Processing Service in 2010. In 2012, she became the Associate Chief Nurse for Perioperative Care where she was responsible for clinical, programmatic, and administrative oversight of nursing. In addition, she was the Acting Chief of Quality Management in 2014 responsible for continuous readiness, external regulatory compliance, patient safety, quality of care, and risk management.

Prior to joining the VA Team, Mrs. Robinson was the Service Line Leader for Surgical Services at UT Southwestern. She served over 20 years on active duty, and retired in 2007 as a Navy Nurse Corps Officer. Mrs. Robinson was deployed during Desert Shield/Desert Storm, and provided medical support during Operation Iraqi Freedom. She understands the unique needs of Veterans, and strives to create an environment conducive to healing the visible and invisible wounds.

Mrs. Robinson is a board certified Nurse Executive by the American Nurses Credentialing Center. She is an advisory board member for West Coast University. Mrs. Robinson currently serves on the National Perioperative Field Advisory Committee and the VISN 17 Nurse Executive Council. Mrs. Robinson encourages evidence based practice, nursing research, and clinical excellence in nursing care.

Mrs. Robinson received her Bachelor's Degree in Nursing at Norfolk State University, a Master's Degree in Healthcare Management at Webster University, and a Master's Degree in Health Sciences from Touro University.