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VA North Texas Health Care System

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Leadership Team

Portrait of Kendrick Brown

Kendrick Brown | 214-857-1112

Interim Director

Kendrick Brown was appointed Interim Director on May 1, 2017. Previously serving as Associate Director of VA North Texas Health Care System since Jul. 2016, he managed areas of Logistics, Engineering, Human Resources, Pharmacy, Prosthetics, Health Information Management, and Fiscal Services.

VA North Texas is the second largest VA system in the Nation and includes facilities in Dallas, Bonham, Fort Worth and Tyler as well as six community-based outpatient clinics throughout its 40-county service area. With an annual operating budget of $960 million, more than 5,600 staff and 1,500 volunteers, VA North Texas provided care to more than 123,000 unique patients and almost 1.5 million outpatient visits in FY 16.

Formerly serving as Chief, Engineering Service at VANTHCS since 2009, Mr. Brown chaired or co-chaired various committees as well as participated in workgroups at the national level. His role as Chief gave him direct management and oversight for more than 200 employees with diverse responsibilities, including medical equipment support, patient transportation, and project facilitation, with facility operations across three North Texas facilities and multiple community based outpatient clinics.

Mr. Brown entered the Department of Veterans Affairs in 1996 as a Technical Career Field Candidate. He has served in varied capacities in the department and has advanced through the leadership ranks of Engineering Service from Projects Supervisor, Associate Chief to selection as Chief.

Brown received certification as a program/project manager through the Federal Acquisition Academy.


Portrait of Eric Jacobsen

Eric Jacobsen | 214-857-1144

Acting Associate Director

Eric Jacobsen was appointed Acting Associate Director on May 1, 2017. Previously serving as Assistant Director at VA North Texas Health Care System since Sep. 2008, he managed areas of MAS, EMS, VA Police, Voluntary Service, VCS, N&FS, Recreation Therapy, Safety and Social Work Services.

Mr. Jacobsen began his VA career at VANTHCS in 1999 as a Health System Specialist in the Executive Office. He has served as Administrative Officer for Radiation Oncology Service, Nuclear Medicine Service, and Radiology Service. In 2003, he accepted the position of Budget Analyst at VA Heart of Texas Health Care Network in Arlington, and in 2005, became Staff Assistant to the Director.

Mr. Jacobsen received a bachelor’s degree from the University of Texas at Austin in 1996 and completed a Master of Science in Health Care Administration at Trinity University in San Antonio, Texas in 1999. He is a graduate of VA’s Executive Career Field Training Program and has achieved Diplomat Status in the American College of Health Care Executives.


Portrait of Jeffrey L. Hastings, MD

Jeffrey L. Hastings, MD | 214-857-1150

Chief of Staff

Jeffrey L. Hastings, M.D. was appointed Chief of Staff for VA North Texas Health Care System (VANTHCS) on June 23, 2016. Serving as Interim Chief of Staff since April 2015, he previously served as Deputy Chief of Staff, Director of Heart Failure Services, and Director of Cardiac Rehabilitation for VANTHCS. He is an Assistant Professor in the Division of Cardiology, Department of Internal Medicine, at UT Southwestern Medical Center (UTSW). In these roles, Dr. Hastings has had frequent interactions with physician staff, house staff, fellows and medical students, and he has devoted much of his time and energy to teaching.

Dr. Hastings graduated from Texas Tech University in 1997 with a Bachelor's of Science in Physics, followed by a Master's of Science in Solid State Physics. He earned his medical degree from UTSW in 2003, after which he entered an internal medicine residency and cardiology fellowship through the American Board of Internal Medicine research pathway. He completed residency training at Parkland Memorial Hospital, UTSW, and VANTHCS. With Dr. Benjamin Levine as mentor, he focused two years in research on improving the cardiovascular health of astronauts in space and reducing cardiovascular changes in humans due to aging. Dr. Hastings then completed two years of clinical cardiology training at UTSW followed by another two years dedicated to cardiovascular physiology research. He joined VANTHCS as a staff physician in 2011, and shortly after became Director of the Heart Failure and Cardiac Rehabilitation programs.

Dr. Hastings continues to support the VA research mission with continued involvement as a co-investigator for ongoing studies at VA North Texas and UTSW and as a member of the VA North Texas Research and Development Committee and Board of Directors of the Dallas VA Research Corporation. Since 1997, Dr. Hastings has had 55 publications, and he has reviewed grants for the VA Rehabilitation Research and Development MERIT section since


Portrait of Gwendella C Robinson

Gwendella C Robinson | 214-857-0632

Nurse Executive

Mrs. Robinson began her VA career in 2009 at the VA North Texas Healthcare System as an Infection Prevention & Control Coordinator, and then became the Chief of Sterile Processing Service in 2010. In 2012, she became the Associate Chief Nurse for Perioperative Care where she was responsible for clinical, programmatic, and administrative oversight of nursing. In addition, she was the Acting Chief of Quality Management in 2014 responsible for continuous readiness, external regulatory compliance, patient safety, quality of care, and risk management.

Prior to joining the VA Team, Mrs. Robinson was the Service Line Leader for Surgical Services at UT Southwestern. She served over 20 years on active duty, and retired in 2007 as a Navy Nurse Corps Officer. Mrs. Robinson was deployed during Desert Shield/Desert Storm, and provided medical support during Operation Iraqi Freedom. She understands the unique needs of Veterans, and strives to create an environment conducive to healing the visible and invisible wounds.

Mrs. Robinson is a board certified Nurse Executive by the American Nurses Credentialing Center. She is an advisory board member for West Coast University. Mrs. Robinson currently serves on the National Perioperative Field Advisory Committee and the VISN 17 Nurse Executive Council. Mrs. Robinson encourages evidence based practice, nursing research, and clinical excellence in nursing care.

Mrs. Robinson received her Bachelor's Degree in Nursing at Norfolk State University, a Master's Degree in Healthcare Management at Webster University, and a Master's Degree in Health Sciences from Touro University.


Portrait of Froylan Garza

Froylan Garza | 214-857-1144

Assistant Director for Outpatient Services

Froy Garza was appointed Assistant Director for Outpatient Services of VA North Texas Health Care System on Dec. 11, 2016. Since September 2013, he served as Executive Assistant to the Director/Public Affairs Officer, Acting Assistant Director and Acting Administrator for the Sam Rayburn Memorial Veterans Center.

Mr. Garza began his VA career in 2009 at the VA Texas Valley Coastal Bend Health Care System as Public Affairs Officer, Patient Centered Care Coordinator and later Strategic Planner/System Redesign Coordinator. Mr. Garza also served as Acting Administrative Officer at McAllen, Harlingen and Corpus Christi VA Outpatient Clinics, Acting Administrative Officer to the Associate Director and Acting Executive Assistant to the Director.

Mr. Garza is a certified Lean Six Sigma Black Belt practitioner and Master Black Belt in training. He is a graduate of the 2011 VISN 17 Leadership Development Institute, 2015 VHA Health Care Leadership Development Program and the 2017 Executive Candidate Development Program. He holds a Bachelor of Arts degree in Political Science and English and a Master of Public Administration from the University of Texas Rio Grande Valley at Edinburg, Texas.