Become a Patient - VA North Texas Health Care System
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VA North Texas Health Care System

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Become a Patient

New Patient Handbook

Video:  "I CARE: Through Veterans' Eyes"

Eligibility for VA health care is dependent upon a number of variables, which may influence the final determination of services for which you qualify. These factors include the nature of your discharge from military service (e.g., honorable, other than honorable, dishonorable), length of service, VA adjudicated disabilities (commonly referred to as service-connected disabilities), income level, and available VA resources.


Generally, you must be enrolled in VA Health Care to receive benefits offered in the VA Medical Benefits Package. To apply for VA health care benefits, complete the Application for Health Care Benefits. This determines if you have qualifying service as a Veteran, what your Veteran status is, and your VA Priority Group.

Bring or mail your application to a VA facility: 

Dallas VA Medical Center
Attn:  Eligibility
4500 S. Lancaster Rd., Dallas, TX 75216

Sam Rayburn Memorial Veterans Center
Attn: Eligibility
1201 E. 9th St., Bonham, TX 75418

Fort Worth Outpatient Clinic
Attn:  Eligibility
2201 SE Loop 820, Fort Worth, TX 76119

Along with your application, include these items to speed the enrollment process:

  • Copy of your DD214 (Armed Forces Report of Transfer or Discharge)
  • Purple Heart Recipients: Copy of your award letter if "Purple Heart" is not noted on your DD214
  • Copy of both sides of your current insurance card (including Medicare or Medicaid)

Help with Necessary Documents


Basic Eligibility

If you served in the active military, naval or air service and are separated under any condition other than dishonorable, you may qualify for VA health care benefits. Current and former members of the Reserves or National Guard who were called to active duty (other than for training only) by a federal order and completed the full period for which they were called or ordered to active duty may be eligible for VA health care as well.

Minimum Duty Requirements

Most Veterans who enlisted after September 7, 1980, or entered active duty after October 16, 1981, must have served 24 continuous months or the full period for which they were called to active duty in order to be eligible. This minimum duty requirement may not apply to Veterans who were discharged for a disability incurred or aggravated in the line of duty, were discharged for a hardship or received an “early out.” Since there are a number of other exceptions to the minimum duty requirements, VA encourages all Veterans to apply in order to determine their enrollment eligibility.

Veterans Health Benefits Handbook

VA produces a personalized “Veterans Health Benefits Handbook” for each Veteran enrolled in the VA health care system. The handbook provides a current and accurate description of VA health care benefits and services. Your handbook will be tailored specifically to you with personal identifying information, and should be safeguarded as you would any other sensitive personal document.

The “Veterans Health Benefits Handbook” includes:

  • Eligibility and health care benefits,
  • Contact information for your preferred facility,
  • Information regarding copayment responsibilities,
  • Instructions on how to schedule appointments,
  • Guidelines to communicate treatment needs,
  • Patient rights,
  • Ways to obtain copies of medical records and
  • Other important information.

You will receive your personalized handbook via U.S. mail; therefore, you should have a current address on file with VA. Handbooks are mailed based on Priority Group, beginning with Priority Group 1 and ending with Priority Group 8. For more information, go to You may also call VA toll-free at 1-877-222-VETS (8387) if you need to update your address or receive more information.

Health Care Benefits Overview

VA publishes the "Health Care Benefits Overview" booklet, which provides general information and frequently asked questions about VA’s medical benefits package available for all enrollees, and other information such as eligibility for enrollment.

The publication is available and can be downloaded at

We encourage you to refer to it whenever you have questions about your eligibility for specific health care benefits. More information is available at the following resources:


Dallas VA Medical Center
Clinical Addition, 1st Floor, Eligibility & Registration (near Emergency Department)

Sam Rayburn Memorial Veterans Center (Bonham)
Bldg. 1, 1st Floor (Near entrance from parking lot 1)

Fort Worth Outpatient Clinic
Registration Desk (near Front Entrance)

Health Benefits Guide
VA Health Care: Apply Now
Affordable Care Act