VA North Texas Health Care System
Frequently Asked Questions
Q. Can I get travel pay?
A. You may be eligible for VA beneficiary travel benefits for VA health care services if you meet one of the following:
- have a service-connected rating of 30 percent or more
- traveling for treatment of a SC condition
- receive a VA pension
- income does not exceed the maximum annual VA pension rate
- traveling for a scheduled compensation or pension examination
Q. Is there a deductible?
A. In most cases, travel benefits are subject to a deductible. Deductibles do not apply for compensation and pension examinations, travel by an ambulance or a specially equipped van. Be sure you complete your means test annually as it may change your deductible requirement.
Q. How much would I get?
A. General Travel is 41.5 cents per mile. Scheduled appointments qualify for round-trip mileage. Unscheduled visits may be limited to return mileage only. Deductible is $3.00 one-way and $6.00 round trip. Deductibles do not apply for compensation and pension examinations, travel by an ambulance or a specially equipped van and/or those Veterans in receipt of VA pension.
Q. How do I get paid?
A. Travel pay is given after your appointment. Veterans must be checked in and out at their clinic before they can receive reimbursement. Eligible Veterans are encouraged to collect their travel pay using direct deposit by checking out of their clinic and signed the travel voucher. Remember, it is important to update your address in the VA system to ensure you receive the correct travel reimbursement.
Q. What if I have special needs?
A. You qualify for special mode transportation (ambulance, wheelchair van etc.) if you meet one of the eligibility criteria above, your medical condition requires an ambulance or a specially equipped van, and the travel is pre-authorized. Authorization is not required for emergencies if a delay would be hazardous to life or health.
Q. Is the criteria different for OEF/OIF Veterans?
A. OEF/OIF Combat Veterans must meet one of the qualifying eligibilities or conditions listed above.
Q. There is a VA facility closer to my home, but I choose to get my care at a VA North Texas facility. Can I still qualify?
A. Yes. If you meet the criteria for travel pay and choose to receive care at a VA North Texas facility instead of the VA nearest your home, you can get travel pay. However, the amount is based on the distance from your residence to the nearest VA facility, including Community Based Outpatient Clinics, providing the same level of care.
Q. I meet the criteria. What do I do now?
A. After completion of your appointment, check-out with the clerk in your clinical area. If you need more information about travel pay you may call the travel office.
- Dallas VA Medical Center
- Sam Rayburn Memorial Veterans Center in Bonham
- Fort Worth Outpatient Clinic