VA Launches Hotline for Women Veterans 1-855-VA-WOMEN (1-855-829-6636) - VA North Texas Health Care System
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VA Launches Hotline for Women Veterans 1-855-VA-WOMEN (1-855-829-6636)

April 26, 2013

DALLAS – The Department of Veterans Affairs has launched a new hotline, 1-855-VA-WOMEN, to receive and respond to questions from Veterans, their families and caregivers about the many VA services and resources available to women Veterans. The service began accepting calls on April 23, 2013.

"VA has a variety of services especially designed to meet the needs of women Veterans," said Jeffery Milligan, director of VA North Texas Health Care System. "We hope women Veterans will use the new hotline to learn about the high-quality services at VA."

The hotline is staffed by knowledgeable VA employees who can provide information about benefits including health care services for women. Callers can be linked to information on claims, education or health care appointments as well as information about VA cemeteries and memorial benefits. Staff can answer urgent questions and provide referrals to homeless and mental health services as well as provide Vet Center information.

VA is committed to making improvements for the growing population of women Veterans, including the way it communicates with them. In 2010, VA established an outbound call center to contact women Veterans and encourage them to enroll in VA health care.

Women make up nearly 15 percent of today’s active duty military and 18 percent of National Guard and Reserve forces. The population of women Veterans using VA benefits including health care is growing rapidly. Since 2000, the number of women using VA health care more than doubled, from nearly 160,000 in 2000 to more than 354,000 in 2012. Based on the upward trend of women in all branches of service, the number of women Veterans, and female VA users, will keep climbing.

At VA North Texas Health Care System, more than 8,000 women Veterans are served out of the total 113,000.

Here is a list of some of the services VA North Texas offers women Veterans:

  • Full range of preventive care and treatment including mammography, gynecological care/surgery and maternity referrals
  • Patient Aligned Care Teams at primary care locations, which offers increased communication between women Veterans and their doctor
  • Comprehensive care at outpatient clinics
  • Menopause treatment including hormonal therapy if appropriate
  • Family planning and contraceptive care
  • Support and recovery groups for PTSD and military sexual trauma
  • Tele-mental Health at remote locations

Women Veterans are entitled to apply for the same benefits as their male counterparts, which include health care and pharmacy benefits as well as education benefits, disability compensation, home loans, employment assistance and more.

The hotline (1-855-VA-WOMEN) joins numerous other VA hotlines that provide critical information and assistance to Veterans, such as those for Veterans in crisis and in danger of becoming homeless. Veterans can also receive information and apply for benefits online at VA’s www.eBenefits.va.gov and manage their health care at MyHealtheVet.va.gov.

MEDIA CONTACT: ntxpublicaffairs@va.gov

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VA North Texas Health Care System serves more than 113,000 Veterans and delivers more than 1.4 million outpatient visits to Veterans in 38 North Texas counties and two counties in southern Oklahoma.

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