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VA North Texas Health Care System

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Visiting Hours

We encourage family and friends to visit Veterans. Visitors may be asked to interrupt or delay visitation for brief periods when medical procedures or consultations are in progress. 

Dallas VA Medical Center

Medical/Surgical Units
Daily, 8 a.m. - 10 p.m.

Homeless Domiciliary (4 South)
Daily, 3:30 p.m. - 8:30 p.m.

Intensive Care Units (MICU/CCU/SICU/TICU)
Because of the intensive medical care provided, visitation is at the discretion of the nurse manager. Two visitors are allowed at a time, unless otherwise authorized.

Mental Health Units (3 South/3 North)
Monday - Friday, 3:30 p.m. - 8:30 p.m. 
Weekends & Holidays, 11:30 a.m. - 8:30 p.m. 

Mental Health Units (5 North/South)
Visitation is arranged by the patient on an individual basis when the Veteran is not attending class.

Urgent Care
One 10 minute period, every hour, on the hour. No more than 1 visitor at a time. 

Sam Rayburn Memorial Veterans Center in Bonham

NHCU/Assisted Living Unit
Daily, 9 a.m. - 9 p.m.

Hospice
Open visitation with no restrictions.

Domiciliary
Visitation is arranged by the Veteran on an individual basis when the patient is not attending class. 

Other Visitor Guidelines

  • Visitors may not bring food or beverages to patients without authorization from the Veteran’s physician or nurse.
  • Children may be permitted to visit based on the needs of the Veteran and/or family. Check with the nurse in charge of the unit for guidance.
  • Members of the clergy may visit outside regular visiting hours with approval from the physician or nurse in charge.

Vistors Other Than Family/Friends

  • It is VA's responsibility to maintain the security and confidentiality of patients and their protected health information.
  • As a matter of policy, a patient's location and presence in the hospital are not public information; therefore, public tours or unannounced visits from the community are not authorized without prior approval from both the patient and VA.
  • If a patient opts out of the Hospital Directory, no information may be disclosed without specific consent from the patient.
  • Written authorization (VA Form 10-5345) signed by the patient or legally authorized representative is required to release any specific information about a patient.
  • Privacy violations will be reported immediatly to the facility's Privacy Officer.
  • For more information, refer to HIPAA, (Public Law (Pub.L.) 104-191); The Privacy Act, 5 U.S.C. 552a; Privacy and Release of Information, VHA Handbook 1605.1; and The VA Claims Confidentiality Statute, 38 U.S.C. 5701.

Photography & Video

  • Typically, because of patient privacy rights, written authorization (VA Form 10-3203) signed by the patient or legally authorized representative is required for any type of patient filming.
  • Consult with the nurse in charge of the unit.

VA General Visitation Policy

The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.