VA North Texas Health Care System
Training Enables More Effective and Efficient Care
One does not become a medical professional, physician or nurse, overnight. It takes years of training in a myriad of procedures and specialties to best administer care to patients. VA North Texas Health Care System hosts nearly 4,000 residents annually, across multiple disciplines, from universities and medical schools, nationwide. One aspect of their training is something not found in the Gray’s Anatomy text: Lean 6 Sigma Process Improvement. For first-year residents at VA North Texas that training takes the form of System Redesign training managed by VA North Texas’ Quality, Safety and Value office.
One group of residents from this year’s class, consisting of future pharmacy, nursing, and internal medicine professionals, looked at pharmacy processes from a system redesign perspective, identifying areas for improvement.
“Our project, OmniCell, looked for areas that could be improved to provide more effective and efficient patient care in medication orders,” said Leslie Coons, Pharmacy Resident. Coon’s project resulted in an 11% reduction in medication re-orders, which improved the efficiency of medication deliveries.
“The opportunity for our Residents to receive Systems Redesign experience here at VA North Texas allows them to carry forward valuable skills that will improve health outcomes and patient experiences in medical centers and hospitals across the nation,” explained Dr. Cynthia Foslien-Nash, Associate Chief of Staff for Education for VA North Texas.
VA instructs and facilitates the largest education and training effort for health professionals in the United States. In 2017, the VA residency programs trained nearly 123,000 medical professionals across the nation. To learn more about VA health professions training programs, visit VA Office of Academic Affiliations web site.