Patient Information - VA North Texas Health Care System
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VA North Texas Health Care System

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Patient Information

Before you Visit

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Determine Your Eligibility
Use our eligibility page to apply for your VA health care benefits.

Schedule an Appointment
Scheduling an appointment with a primary care provider can be done a number of ways.

Change or Cancel an Appointment
If you have an existing appointment and cannot keep it, please call and reschedule. This way, another Veteran can use your slot to get needed medical care.

During Your Stay or Care

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Advance Directives
There may come a time when you are unable to make decisions or tell us what you want. Now is the time to make it clear.

Patient Education
We want to assist you in learning more about your condition, how to live a healthy lifestyle, and ways to manage your health.

Customer Service
We have a number of programs to assist you in the event you have a concern or complaint. Let us help quickly resolve the issue.

After Your Visit

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Billing & Insurance
Depending on your eligibility status, you may be billed for a number of copayments as a result of your stay or appointment.

Release of Information
The Release of Information Office processes requests for medical records and assists providers with completing forms for patients.

Caregiver Program
VA knows your focus as a Caregiver is taking care of the Veteran you love. It can be an incredibly demanding job, and we want you to know you don't have to do it alone.