Returning Service Members - VA North Texas Health Care System
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

VA North Texas Health Care System

Veterans Crisis Line Badge
My HealtheVet badge
EBenefits Badge

Returning Service Members

Programs & Services

VA's mission is to provide continuity and improved coordination of health care and benefits for seriously injured or ill service members returning from combat operations as they transition from Department of Defense to VA. VA North Texas Health Care System provides: 

  • Transition assistance and case management services
  • Cost free care, including medications for conditions potentially related to combat service for up to five (5) years following discharge or release from active duty
  • Enrollment into Priority Group 6, if not otherwise qualified for a higher enrollment priority group assignment
  • Full access to VA’s medical benefits package
  • Potential eligibility for dental care within 180 days of discharge from active duty under conditions other than dishonorable from a period of service not less than 90 days (if not previously evaluated and treated within 90 days of discharge from the military).

Easy Enrollment & Contact Information

To become a patient at VA North Texas Health Care System, complete the Application for Health Care Benefits either online, by mail or fax, or bring it to one of these VA facilities: 

Dallas VA Medical Center
Welcome Center (1st floor near Emergency Room)
4500 S. Lancaster Rd., Dallas, TX 75216
Transition Specialist:  214-857-0373 or 214-857-2665
Mental Health: 214-857-0853

Sam Rayburn Memorial Veterans Center
Welcome Center (1st Floor at Main Entrance)
1201 E. 9th St., Bonham, TX 75418
Mental Health: 903-583-6241

Fort Worth Outpatient Clinic
Welcome Center (1st Floor at Main Entrance)
2201 SE Loop 820, Fort Worth, TX 76119
Transition Specialist:  817-730-0147
Mental Health: 817-730-0136

Along with your application, include these item(s) to speed the enrollment process:

  • Copy of your DD214 (Armed Forces Report of Transfer or Discharge)
  • Purple Heart Recipients: Copy of your award letter if "Purple Heart" is not noted on your DD214
  • Copy of both sides of your current insurance card (including Medicare or Medicaid)

Help with Necessary Documents

Helpful Telephone Numbers 


Mental Health

Dallas:  214-857-0853
Bonham:  903-583-6241
Fort Worth:  817-730-0136

Vet Centers

Dallas County Vet Center: 972-288-8030 or 972-288-8030
Dallas Vet Center: 214-361-5896 or 877-927-8387
Fort Worth Vet Center: 817-921-9095 or 817-921-9095
Tarrant County Vet Center: 817-274-0981 or 817-274-0981

Crisis Lines

Women Veterans Hotline: 855-VA-WOMEN (829-6636)
Combat Call Center: 877-WAR-VETS (877-927-8387)
National Call Center for Homeless Veterans: 877-424-3838
Veterans Crisis Line: 800-273-TALK (800-273-8255)

Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)

The Post-9/11 Transition and Care Management Program offers transitional assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.

Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.

Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.


Betty Edwards, LCSW
Program Manager
Dallas VA Medical Center

Tyrone Hunter
Transition Patient Advocate
Dallas VA Medical Center

Transition Specialist
Welcome Center, Main entrance, 1st floor
Fort Worth Outpatient Clinic

Sonja Mason, LCSW
Caregiver Support Coordinator
Dallas VA Medical Center

Transition and Care Management Program
Dallas VA Medical Center